If you’re managing incontinence and are a member of the Ontario Disability Support Program (ODSP), navigating the paperwork to access free incontinence supplies can seem daunting. However, understanding the process can simplify things and ensure you receive the support you need. At Gladwell Care, we aim to make this process as straightforward as possible. Here’s a comprehensive guide to help you navigate ODSP forms for incontinence supplies.
What Is the Mandatory Special Necessities Benefit (MSN) Form?
The Mandatory Special Necessities Benefit (MSN) form is a key document required by ODSP to determine eligibility for incontinence supplies. This form is used to request financial assistance for necessary medical supplies, including adult diapers, pads, and other incontinence products. It’s essential for ensuring that your needs are officially recognized and supported.
Step-by-Step Guide to Completing the MSN Form
1. Contact Your ODSP Caseworker
The first step is to contact your ODSP caseworker to request the MSN form. Your caseworker will provide you with the form and explain the details of the application process. It’s crucial to maintain clear communication with your caseworker to ensure all required information is accurately submitted.
2. Obtain Medical Verification
Take the MSN form to your family doctor. Your doctor needs to complete this form to confirm your medical need for incontinence supplies. They will provide detailed information about your condition and why these supplies are necessary for your health and well-being.
3. Submit the Completed MSN Form
Once your doctor has filled out the MSN form, return it to your ODSP caseworker. The caseworker will review the information and determine the monthly quote for your incontinence supplies. This step is vital as it ensures that ODSP has all the necessary documentation to process your request efficiently.
4. Contact Gladwell Care for Your Quote
After your caseworker has reviewed the MSN form, reach out to Gladwell Care. We will provide you with the monthly quote for your incontinence supplies based on the details provided in the form. Our wide range of products includes various brands, sizes, and absorbencies to meet your specific needs.
5. Await Approval and Receive Supplies
Once your quote is approved by ODSP, Gladwell Care will arrange for the delivery of your incontinence supplies. We ensure that all products are discreetly shipped to your home on a regular basis, making the process as convenient as possible.
Tips for a Smooth Application Process
- Keep Records: Always keep copies of all forms and correspondence related to your application. This can help if any issues arise or if you need to follow up on your request.
- Stay in Touch: Regularly check in with your ODSP caseworker and Gladwell Care to ensure that everything is on track and that there are no delays in processing your supplies.
- Ask Questions: If you’re unsure about any part of the form or the process, don’t hesitate to ask for assistance from your caseworker or contact Gladwell Care for clarification.
Why Choose Gladwell Care?
Gladwell Care is dedicated to providing high-quality incontinence supplies and exceptional customer service. Our extensive selection includes various products to suit your needs, from different sizes and absorbencies to a range of brands. We pride ourselves on our discreet shipping and reliable service, ensuring you get the supplies you need without added stress.
Get Started Today
If you’re an ODSP member in need of incontinence supplies, follow these steps to ensure you receive the support you need. For assistance with the MSN form or to get your monthly quote, contact Gladwell Care at 1800-928-1336 or email us at info@gladwellcare.com. We’re here to help you navigate the process and provide you with the best products for your needs.
At Gladwell Care, we understand the challenges of managing incontinence and are committed to making your experience as smooth and supportive as possible. Reach out today to get started!

