Categories

General

NO, GLADWELLCARE IS NOT OPEN TO THE PUBLIC

 

No, unfortunately our smallest size is youth starting at 15 inches/waist 

Unfortunately, you may not exchange or return your purchase. We do not take back any products, due to SANITARY REASONS

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To initiate a wholesale account, please email your inquiry to info@gladwellcare.com.

Incontinence products like protective underwear, briefs, and pads are tax exempt, while ancillary supplies such as wipes, creams, and cleansers are subject to HST.

Shipping

If you receive an incorrect product in your order, please contact us promptly with your order number. Our friendly staff will gladly assist you. In cases where products were shipped in error by us, we will expedite the shipment of the correct product at no additional charge once we are notified of the error. Your satisfaction is our priority, and we appreciate your understanding.

Certainly! All our packages arrive in plain, discreet cardboard boxes without any logos.

Handling time takes 1-3 business days 

Shipping time takes 1-5 depending on your location 

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Payments

We accept all major credit cards, Interac, e-transfer, and PayPal.

 

Incontinence products such as protective underwear, briefs and pads are tax exempt. Ancillary supplies such as wipes, creams and cleansers are subject to HST

Returns

Unfortunately, you may not exchange or return your purchase. We do not take back any products, due to SANITARY REASONS

 Learn More

 

Auto Ship

Enroll in our Auto Ship Program to receive scheduled deliveries of your chosen products right at your doorstep. Simply create an account and bid farewell to concerns about running out of supplies.

 

You can change and adjust or cancel on the subscriptions page

Click Here

Yes! the program is free, Some products are required to pay for shipping. More details are provided on the product page. 

All Products are eligible for Auto Ship.

Go on My Account and reschedule the date.